I was extremely taken by the CAN DO attitude displayed by Tom Martinez!!
Nothing deflates the positive attitude possessed by Tom. He took a borrower who was extremely put out by his credit union loan officer that did not realize the importance of communicating nor the meaning of “time is of the essence” 2 weeks before the borrower needed to close!!
Tom was upfront with the borrower advising him he could not guarantee the loan would be ready to close by the needed time, BUT he would do his best. And Tom, indeed did HIS BEST!!!
Tom worked with the borrower’s credit union loan officer and although reluctant to transfer the appraisal to Tom, it was successfully done with the demands placed by the borrower to the credit union, if they failed to cooperate.
Tom did what most loan officers don’t, he took the initiative to expedite the credit union processing by doing the credit union’s paper work for them to properly transfer the appraisal.
The credit union was going to charge the borrower $100 to expedite the processing but it would be at least 1 week beyond the borrower’s timeframe!!!
Tom, not only successfully had the credit union appraisal transferred on a timely basis, but was able to complete the borrower’s application much sooner!!
The borrower was in awe by Tom’s expediency and communicative style and it sure made me proud, I had recommended Tom!
If you are looking for a loan officer that is self-motivated, knowledgeable, personable and will do whatever it takes to get the job done, Tom is your loan officer.
Shannon M – 11/18/2015
Tommy Martinez has now done two refinances on our home. His fees and rates are always the lowest when I have checked his competitors. He is very professional, works with expediency, and always is on top of all the details needed. Even when the laws change he becomes educated on all the changes and adjusts to all the new requirements. I fully trust him and recommend him.
Joel Young – 10/02/2015
John Griffin – 03-20-2015
Tommy at Academy Mortgage was so helpful in obtaining the mortgage for our home and answering all of our questions. The best compliment I can give is that if I had to start all over, I would go to Academy Mortgage again.
Matt Goodson- 02-15-2015
Karen K. – 01/2015
I have had the good fortune to re-finance multiple times as interest rates have fallen. I have used Academy Mortgage Services for my last few re-fis and have found them to be highly efficient, cost effective and ready to go the extra mile to get the right financing at the right price. I highly recommend them.
Carol Duran- 1/2015
Mary Ann of Academy Mortgage helped us obtain a mortgage for a home many years ago. It was a wonderful experience. When we returned to New Mexico, we knew that Academy Mortgage would be there to assist us. This time we worked with Tommy and the experience was equally fantastic.
We found the perfect home and made an offer. Tommy got the paperwork rolling. When the sale of our existing home in another state fell through, Tommy completely reworked everything as an FHA loan. He found a great rate and processed the documentation promptly. He kept us in the loop and was able to get the deal closed in less than 3 weeks!
Our realtor was impressed with Tommy’s speed, communication, and professionalism.
Patrick Hook- 1/2015
Tommy Martinez and his Magnificent Staff at Academy Mortgage Are The Very Best!
I Highly Recommend their Services! On very short notice, Tommy worked overtime over the Christmas 2014 Holidays to get my Loan approved (twice!) and worked everything to completion like Clock Work! He truly “turned the screws” for me! I am in my new house largely because of his extraordinary talent and efforts!!
Sean Klavetter- 1/2015
I have had the good fortune to re-finance multiple times as interest rates have fallen. I have used Academy Mortgage Services for my last few re-fis and, as a relatively small service organization, have found them to be highly efficient, cost effective and ready to go the extra mile to get the right financing at the right price. I highly recommend them.
Brian Jarratt- 1/2015
Tommy was a pleasure to work with and really went the extra mile to provide us great service on our loan. He was very quick to respond to emails/questions and helped our home purchase go very smooth. He continued to work on getting us the lowest rate possible and clearly communicated with us on all aspects of the mortgage process. Highly recommended!
June-el Piper- 1/2015
Academy Mortgage is the best. We’ve used them twice in the past 5 years to refinance as the interest rate dropped. They look for ways to save costs at closing. The paperwork is always carefully prepared and complete. You can’t go wrong with them.
Tammie Parker- 9/2014
Tommy and the staff and Academy Mortgage did my refinance recently and the process was extremely easy and quick. Sharon was very helpful getting insurance needs met with my insurance agent as well as setting up times for closing with a very difficult schedule. I would recommend Academy Mortgage for anyone looking for an honest and professional company to take care of your mortgage needs.
Abdullah Mueen- 6/2014
Tommy was super helpful. He arranged the pre-approval letter. He offered me the best rate compared to others. He made sure the loan is approved on time and helped on setting up my auto-payment system. I definitely recommend Academy Mortgage.
Jeff Gittelman- 4/2014
We having been dealing with Mary Ann and Tommy for over 10 years. New home purchases and refinancing. I refer them to many friends and colleagues. They are a local independent agency. No big bank impersonal service at Academy! And their rates are always lower than the big banks. They are excellent in everything they do. Highly recommend them!
Monica Romero- 2/21014
Tommy and the staff and Academy Mortgage have helped my husband and me through a refinance as well as 2 new homes over the past 11 years. They have always been honest, helpful and quick. Tommy has also worked with one of my sisters. You don’t always find people in this business that are so honest and caring!
Jmoore – 09/2013
I have used Tommy and Academy Mortgage for two re-finances and an assumption. The team there is first class and really cares about the customers they work with. I highly recommend them.